Alay Living
Admin guides
Services

Log a request for a resident

A resident called about a leak? Log it for them, so it's tracked like any other request.

The Create personal submission form

Create the request

  1. 01
    Open it

    In Services, Maintenance Request (or Cleaning), click Create.

  2. 02
    Who

    Choose the resident by User or by Unit.

  3. 03
    What

    Pick the Category, like Plumbing, then the Form, like Water leak.

  4. 04
    Next

    Click Next, answer the form's questions for them, and submit.

The request is logged

It appears in the list like any request from the app.