Alay Living
Admin guides
Services

Manage request categories and forms

Requests are organised in categories, like Plumbing, and each category holds forms, like Water leak. You decide which ones residents see.

The Categories tab

Categories

  1. 01
    Open it

    In Services, Maintenance Request, click the Categories tab.

  2. 02
    Status

    Use the Activated menu to hide or show a category in the app.

  3. 03
    Order

    Drag the three lines at the start of a row to change the order.

  4. 04
    Open one

    Click the arrow at the end of a row to see its forms.

The forms inside the Plumbing category

Forms

  1. 05
    Forms

    Each form is one kind of request, with its own questions.

  2. 06
    Status

    Use the Activated menu to switch a form on or off.

Good to know

  • Need a new form or new questions? Contact the RAY team and we'll set it up with you.

Your menu is set

Residents only see activated categories and forms.