Alay Living
Admin guides
Bookings

Book a space for a resident

A resident called or came to the front desk? You can book a space for them, or for a guest who doesn't use the app.

The Book a Space menu

Choose the kind of booking

  1. 01
    Open it

    In Bookings, Booking Records, click Book a Space at the top right.

  2. 02
    Standard Booking

    Follows the space's normal hours, limits and rules. Use this most of the time.

  3. 03
    Freeform Booking

    An admin override that ignores the normal rules. The portal warns you about overlapping bookings before you continue.

The Book a Space form, step 1

Fill in the booking

  1. 04
    Space

    Choose the space under Select Space.

  2. 05
    Who it's for

    Choose Internal User for someone in the app, then pick them by User or by Unit. For a guest without the app, choose External User and type their Full Name.

  3. 06
    Policy and price

    Booking Policy and Pricing Scheme fill in from the space. Tick Is Free if there's nothing to pay.

  4. 07
    When

    Scroll down to pick the Start Date, Start Time and End Time. Only free times are listed. If the space has parts, like Court 1, choose one under Sub-spaces.

  5. 08
    Next

    Click Next. Add a Title and any Booking Notes, then click Book.

The booking is made

It appears in Booking Records, and the resident sees it in their app.