Alay Living
Admin guides
Community

Set up a shop

A shop lets residents order from a business in the community, like a grocery or a café, straight from the app. An admin creates the shop. Everything after that, its details, menu and orders, is run by someone with an Operator role.

Admins can't open a shop. The shop's own pages only appear for people whose Operator role has that shop ticked. If you're setting one up yourself, give yourself an Operator role first.

The Add Shop form

1. Create the shop

  1. 01
    Open it

    In the side menu, open Community, click Shops, then Add.

  2. 02
    Name

    Enter the shop's Name in English, and Arabic in the second box, like Alay Market.

  3. 03
    Save

    Click Save. The shop is listed with its Status, which turns it on or off in the app.

An Operator role's features

2. Give an operator access

  1. 04
    Open the role

    In Administration, Roles & Permissions, click Roles, then the arrow on the Operator role.

  2. 05
    Tick the shop

    Each shop appears in the list as [Shop] and its name, like [Shop] Alay Market. Tick it. It saves straight away.

  3. 06
    Assign it

    Give the role to the person who'll run the shop. See Assign a role.

  4. 07
    Find it

    They'll now see [Shop] Alay Market in their side menu, with Menu & Info and Orders.

The top of the Shop Info tab

3. Fill in the shop info

  1. 08
    Open it

    Open [Shop] and the shop's name in the side menu, click Menu & Info, then the Shop Info tab.

  2. 09
    Basics

    Check the Name, and enter a Phone Number residents can call. Both are required.

  3. 10
    Description

    A line or two about the shop, in English and Arabic.

  4. 11
    Image

    Upload the shop's photo or logo. It's required.

Services, fees and opening hours on Shop Info

Pickup, delivery and hours

  1. 12
    Type

    What kind of shop it is, like Grocery or Café.

  2. 13
    Services

    Tick Pickup, Delivery, or both.

  3. 14
    Delivery costs

    For delivery, set the Minimum Delivery Order and the Delivery Fee. Leave 0 for none.

  4. 15
    Payment

    Tick how residents can pay: Cash, On Spot Credit Card or In-App Credit Card.

  5. 16
    Hours

    Tick the days it's open and set From and To for each.

  6. 17
    Location

    Scroll down for the Location Name, Directions and a pin on the map, then click Save.

The Add Category form on the shop's menu

4. Build the menu: categories

  1. 18
    Open it

    Click the Menu tab. The menu is grouped into categories, like Fresh Produce or Bakery.

  2. 19
    Add

    Click Add, enter the Name in English and Arabic, and upload an Image.

  3. 20
    Save

    Click Save. Drag the ≡ handle on a row to change the order residents see.

The items in a menu category

Add items to a category

  1. 21
    Open it

    Click the arrow at the end of a category's row.

  2. 22
    Items

    Each item shows its price, its Status and whether it's In Stock. Change Stock when something runs out.

  3. 23
    Add

    Click Add to add an item.

The top of the Add Item form

Describe the item

  1. 24
    Name

    Enter the Name, like Organic Tomatoes (1 kg).

  2. 25
    Image

    Upload a photo, best at 750 × 422 px with the product in the middle.

  3. 26
    Description

    A short description. It's required.

  4. 27
    Price

    Enter the Price (SAR).

Options and add-ons on the Add Item form

Options and add-ons

  1. 28
    Options

    Optional. A choice where residents pick one, like a size. Give it a title, then add each choice and its extra price.

  2. 29
    Add ons

    Optional. Extras residents can pick several of, like extra toppings.

  3. 30
    Save

    Click Save. The item shows in the app straight away.

Your shop is ready

Residents can now order from it in the app. The next guide shows how to handle their orders.